Return Policy

In-Store Return Policy 

If you are not completely satisfied, you may return or exchange your purchase within 14 days from the original date of purchase.

All returns/exchanges must be accompanied by the original receipt*, and refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original card only. Best efforts will be made to refund merchandise purchased on a debit card to the original card.

Credit Card returns will be issued in 3-5 business days

Restrictions: The following items are non-returnable and non-exchangeable: (1) All sale and clearance merchandise designated with red tag; (2) Merchandise that is not in its original packaging and condition.

Merchandise may not have been worn at any time.

Online Return Policy

We want you to be completely satisfied with your purchase! If you are not happy with your order, we offer a hassle-free return process. Please review our return policy below:

Return Eligibility

  • Items must be returned within 14 days of the delivery date.
  • Products must be unworn, unaltered, and in original condition, with all tags attached
  • Items marked “Final Sale” or “Clearance” cannot be returned or exchanged.
  • Customized or special-order items are non-refundable.

How to Initiate a Return

  1. Contact Us: Email our customer service team at info@kingmemenswear.com with your order number and reason for return.
  2. Receive Return Instructions: We will provide return shipping details.
  3. Ship the Item Back: The customer is responsible for return shipping costs unless the item is defective or incorrect.
  4. Get Your Refund or Exchange: Once we receive and inspect your return, we will process your refund (minus any shipping fees) or send a replacement within 5-7 business days.

Refunds

  • Refunds are issued to the original payment method.
  • Shipping fees are non-refundable.
  • If the return does not meet our policy guidelines, it may be denied or subject to a restocking fee.

Exchanges

Exchanges are subject to item availability. If the item is unavailable, a refund or store credit will be issued.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery, and we will provide a prepaid return label to correct the issue.

For further questions, you may reach us via phone at 513-873-7178 or via email at info@kingmemenswear.com.